Mettler Toledo® JET12002G/A

The Mettler Toledo® JET12002G/A Jewelry Scale is a highly accurate and dependable weighing instrument built for jewelry retailers, pawn shops, and gold buyers who require precise weight verification for legal transactions. Featuring a generous maximum capacity of 12000 grams, this legal-for-trade balance provides a consistent readability of 0.1 grams across its entire weighing range. Built with a solid metal base and a durable die-cast aluminum housing, it delivers the stability needed to protect measurements from accidental bumps or vibrations in busy retail and counter environments. Operating the scale is straightforward thanks to its 4.5-inch color TFT touchscreen, which offers sharp visibility even under intense showroom spotlighting. The scale utilizes Mettler Toledo's Fully Automatic Calibration Technology (FACT) to automatically adjust its internal weights in response to environmental temperature shifts, keeping the unit legally compliant and accurate without manual user intervention. It also includes comprehensive connectivity options—such as RS232, a USB Host, and a USB Device port—making it simple to connect auxiliary customer displays, printers, or store inventory computers simultaneously. Legal-for-Trade Compliance: Certified for commercial trade, offering a reliable resolution of 12000 g x 0.01 g for buying and selling precious metals. FACT Internal Calibration: Self-calibrates automatically using internal weights to save time and preserve strict operational precision. TFT Touchscreen Interface: Features a clear, icon-driven 4.5-inch color display for effortless navigation between operational menus. Versatile Unit Toggle: Allows showroom operators to switch smoothly between different weight metrics including grams, carats, and pennyweights. Rich Connectivity Options: Equipped with built-in RS232 and dual USB ports to manage peripheral data printers or scanners with ease. Built-In Applications: Pre-programmed with diagnostic software profiles, including density determination to assist with gold purity testing.

Warranties are issued by the manufacturer of an item and not our store. If an item you bought is defective within the 30 days of your purchase date, we will gladly replace it for you if a receipt is present. Otherwise, we will be more than happy to help you obtain any information you need in order to properly communicate with the manufacturer of your item. Please note that if you choose to have us correspond with the manufacturer regarding your item, there will be a shipping fee and/or a repair charge if the item's warranty is deemed to be expired. 

We want you to be happy with your purchase and would like to be transparent with our returns policy.

ONLINE returns are accepted within 30 days of the purchase date. All items must be unused and in their original packaging. To return an item, please contact us by e-mail or by phone to obtain an RMA number. We will gladly refund you in the original form of payment. Shipping costs for returns are paid for by customers unless item(s) are deemed to be defective or shipped incorrectly by us. Items that do not have a receipt will be issued a store credit if and when approved for return within the 30 days period. Please note, special orders are non-refundable and non-exchangeable.

STORE returns are accepted within 7 days of the purchase date but will be credited with a store credit. There are no cash returns on items purchased in store. Returns of damaged or defective items will be considered within 30 days of the purchase date.

Please note, any purchases made specifically for Trade Shows will not be authorized for return or exchange.