We want you to be happy with your purchase and would like to be transparent with our returns policy.
ONLINE returns are accepted within 30 days of the purchase date. All items must be unused and in their original packaging. To return an item, please contact us by e-mail or by phone to obtain an RMA number. We will gladly refund you in the original form of payment. Shipping costs for returns are paid for by customers unless item(s) are deemed to be defective or shipped incorrectly by us. Items that do not have a receipt will be issued a store credit if and when approved for return within the 30 days period. Please note, special orders are non-refundable and non-exchangeable.
STORE returns are accepted within 7 days of the purchase date but will be credited with a store credit. There are no cash returns on items purchased in store. Returns of damaged or defective items will be considered within 30 days of the purchase date.
Please note, any purchases made specifically for Trade Shows will not be authorized for return or exchange.